Contact

Contact Us

The fastest way to reach us is email: 1141561993jy@gmail.com. We read every message and usually reply within a few days.

Our China Travel is an independent travel guide. We are a small editorial operation, so email is the only channel we monitor — there is no phone line and no walk-in office.

What to write to us about

What we cannot help with

We are a guide, not a booking agency, visa consultancy or tour operator. We cannot make a reservation for you, chase a refund on your behalf, or advise on a visa application for your specific case. For anything that needs an official decision, go to the airline, hotel, railway or embassy directly.

Language and hours

We answer in English and Chinese. We are based in the GMT+8 time zone, so replies may arrive while you are asleep if you are in Europe or the Americas.

Before you write

If your question is about ticket rules or opening times, the page you came from usually answers it — those guides are updated more often than any inbox.